Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: 7/15/2025
Information We Collect
Personal Information
- Account Information: Username, email address, full name, and profile picture
- Profile Information: Bio, social media links, and other profile details you choose to share
- Communication: Messages you send through our contact forms or support channels
Content Information
- Audio Files: Music tracks, collaborations, and audio content you upload
- Metadata: Track titles, descriptions, tags, and collaboration information
- Interactions: Likes, comments, reposts, and collaboration activities
Technical Information
- Device Information: Browser type, operating system, and device identifiers
- Usage Data: Pages visited, features used, and time spent on the platform
- Analytics: Aggregated usage statistics and performance metrics
How We Use Your Information
Platform Services
- Provide and maintain the Sterio platform and its features
- Enable music collaboration and sharing between users
- Process and store your audio content and collaborations
- Manage your account and profile information
Communication
- Send important updates about your account and the platform
- Respond to your support requests and inquiries
- Notify you about new collaborations, likes, and comments
- Share platform news and feature announcements (with your consent)
Improvement and Analytics
- Analyze usage patterns to improve our services
- Develop new features and enhance existing ones
- Monitor platform performance and security
- Generate aggregated, anonymous statistics
Information Sharing
Public Information
The following information is public by default:
- Your username, profile picture, and bio
- Public tracks and collaborations you upload
- Your likes, comments, and reposts on public content
- Your follower and following counts
Private Information
We do not share your private information except:
- With your consent: When you explicitly authorize sharing
- Service providers: Third-party services that help us operate the platform (under strict confidentiality agreements)
- Legal requirements: When required by law or to protect our rights and users' safety
- Business transfers: In the event of a merger, acquisition, or sale of assets
Collaboration Partners
When you collaborate on tracks:
- All collaborators can see the track and its metadata
- Collaboration history is visible to all participants
- Attribution information is shared with all collaborators
Data Security
Security Measures
- Encryption: All data is encrypted in transit and at rest
- Access Controls: Strict access controls and authentication requirements
- Regular Audits: Security audits and vulnerability assessments
- Secure Infrastructure: Industry-standard cloud security practices
Your Security
- Use a strong, unique password for your account
- Keep your login credentials confidential
- Log out from shared or public devices
- Report any suspicious activity immediately
Your Rights and Choices
Account Control
- Access: View and download your personal information
- Update: Modify your profile and account settings
- Delete: Request deletion of your account and data
- Privacy Settings: Control who can see your content and profile
Content Control
- Upload Control: Choose what content to share
- Privacy Settings: Make tracks private or public
- Collaboration Control: Choose who can collaborate with you
- Deletion: Delete your tracks and content
Communication Preferences
- Manage notification settings in your account preferences
- Opt out of promotional emails
- Control collaboration and interaction notifications
Data Retention
Account Data
We retain your account information for as long as your account is active or as needed to provide services.
Content Data
Your uploaded content is retained according to these guidelines:
- Active Content: Retained while your account is active
- Collaborated Content: May be retained longer due to collaboration relationships
- Deleted Content: Permanently deleted within 30 days of deletion request
Legal Requirements
Some data may be retained longer to comply with legal obligations or resolve disputes.
Third-Party Services
Service Providers
We use trusted third-party services for:
- Cloud Storage: Amazon Web Services (AWS) for data storage
- Analytics: Google Analytics for usage analytics
- Payments: Stripe for payment processing
- Email: Email service providers for notifications
External Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of these sites.
International Users
Sterio is operated from the United States. If you are accessing our service from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States.
GDPR Compliance
For users in the European Union, we comply with GDPR requirements:
- Legal basis for processing your data
- Right to access, rectify, and erase your data
- Right to data portability
- Right to object to processing
Children's Privacy
Sterio is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending you an email notification for significant changes
Your continued use of Sterio after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us
We will respond to your inquiry within 30 days.